DCSM FAQs
Do you have any query? You can find your answer in the below mentioned general questions.
Request for demo by giving us few details. We will help you to create your account. Login here. Download Web Tutorial, Mobile App Tutorial, Android App from dashboard. For any other query please mail us at support@opusviz.com.
You can start with a pilot launch with fewer users. After successful pilot launch you can rollout in all branches.
You don't have to pay the full cost of the software one time. We provide DCSM on Software as Service model. For more details please get in touch or mail us at info@opusviz.com.
We offer DCSM on SaaS i.e. Software as a Service pricing model where you can pay per user per month which makes this solution risk free for clients and 100% acceptable.
Employees geo location is sent to server whenever they book order, payment collection or enter dealer visits. Admin can view their daily activity report on map.
GPS is provided by network provider. It doesnot need internet connection. So if internet is not accessible the geo location will be saved alongwith order, payment and dealer visit and will be submitted when internet is available.
We provide data back ups upto 'before 24 hours' in case some data gets deleted by your sales staff.
The mobile app requires internet connection to download product catalog, beat route plans, schemes for the first time, once those are downloaded data will be saved in device and can be accessed offline also. For order booking, payment and dealer visit also internet connection is not compulsary. Offline orders, payments and visits are saved in device and sent when internet is available.
In your admin dashboard there is a link Install Android App for DCSM android app in Google Play Store. Install it on your mobile.
We provide onsite staff training if required by company and the cost will be borne by the company.
Yes we will send our executive to you place for product demo and personal meeting and it depends on your location and volume of business. For more details please mail us at support@opusviz.com.
Install the android app on sales staff's android phone. Admin will add employees from web admin panel. Provide each employee his password and userid will be their mobile number (same which was used while adding employee).